Work at Wahoo

Android Engineer

The Wahoo ecosystem runs on Android — from the mobile app where millions of athletes plan, track, and relive their training, to the ELEMNT bike computer software riders depend on out on the road — and on Android, every workout, route, and live metric has to land flawlessly across a fragmented landscape of devices, OS versions, and real-world conditions.

As an Android Engineer at Wahoo, you'll own features end-to-end across both our Wahoo mobile app and ELEMNT bike computer software: writing the Kotlin and Java that ships to real users, integrating with our ELEMNT bike computers, KICKR trainers, and TICKR/TRACKR sensors over Bluetooth, and making sure the experience holds up when it matters most — mid-race, mid-climb, mid-interval.

This is a hands-on, build-and-ship role for an engineer with real Android depth who wants their code in the hands of serious endurance athletes. You'll own features through the full development cycle, collaborate across firmware, cloud, and QA, and grow your technical range in a connected-hardware environment that most pure-software roles never expose you to.

What You'll Do

• Android Feature Ownership: Own the design, implementation, and validation of features across the Wahoo mobile app and ELEMNT bike computer software, from branch to production. Deliver working software through the full development cycle with improving autonomy.
• Kotlin & Java Development: Write clean, idiomatic, well-tested code in Kotlin and Java across a codebase that spans modern and legacy surfaces. Apply Android best practices around lifecycle, concurrency, and architecture (MVVM / modern Android stack).
• Device & Sensor Integration: Build and debug features that connect to Wahoo hardware — ELEMNT, KICKR, TICKR, TRACKR — over Bluetooth LE and ANT+. Handle real-time data streams (power, heart rate, cadence, GPS) with the latency and integrity athletes depend on.
• Quality Contribution: Write unit and integration tests as part of feature development. Participate in code and design reviews as both author and reviewer. Ensure code passes CI before review.
• Cross-Functional Collaboration: Work effectively with firmware, cloud, and QA engineers across Wahoo's connected stack. Debug issues that cross system boundaries — phone, device, and cloud.
• Third-Party Ecosystem: Integrate with platforms athletes rely on — Strava, Zwift, TrainingPeaks, Komoot — writing code that plays well with external systems and APIs.
• Performance & Resilience: Build features that perform on a wide range of Android devices, optimize for battery and resource constraints over multi-hour sessions, and degrade gracefully under weak signal and offline conditions.
• Observability: Instrument code with appropriate logging and metrics so production behavior is visible and debuggable.

Built for Athletes — By Athletes

The best Wahoo engineers don't just ship features — they ship features they want to use. We're looking for someone who thinks like an athlete first and an engineer second: who reads a bug report and pictures the rider who lost their data mid-climb, who tests a feature by using it on a ride or a run, and who has opinions about what would make their own training better.

• Athlete-first thinking: You evaluate decisions by their impact on someone mid-workout or mid-race, not just by whether the code is clean. The athlete experience is the spec.
• Genuine product care: You want to build things you'd genuinely use yourself. That sense of ownership shows up in the details — the edge cases you catch, the polish you push for, the trust you refuse to erode.
• Skin in the game: Whether you ride, run, swim, lift, or just care deeply about people who do, you bring real curiosity about how athletes train and what would make it better.
• Trust is the product: A bug during a race or a key workout erodes trust that's hard to win back. You treat reliability and accuracy as features athletes are counting on, because they are.

What We're Looking For

• 5+ years of professional software engineering experience, with a focus on native Android development
• Strong proficiency in Kotlin and Java, with solid command of the Android SDK, app lifecycle, and modern Android architecture patterns (MVVM, coroutines/Flow, Jetpack libraries)
• Hands-on experience building UI with Jetpack Compose — comfortable with composable design, state management, and migrating or interoperating with legacy View-based screens
• Demonstrated ability to own Android features independently from design through deployment, with appropriate guidance
• Experience writing automated tests (unit and integration) as part of development
• Proficiency with Git and modern development workflows; familiarity with CI/CD pipelines
• Comfort working in an agile environment with iterative delivery
• Good collaboration and communication skills; constructive in code reviews as both author and reviewer
• Thoughtful use of AI coding tools — moves faster with them while staying accountable for what ships: reviews generated code critically and holds it to the same quality and testing bar as hand-written code

Nice to Have

• iOS development experience (Swift / Objective-C) — strong plus for cross-platform collaboration and shared feature ownership
• React or React Native experience — useful across web and cross-platform surfaces
• Experience with Bluetooth LE and/or ANT+ device connectivity
• Experience integrating with third-party fitness or health platforms (Strava, Zwift, TrainingPeaks, Komoot, Google Fit, Health Connect)
• Familiarity with real-time data handling, streaming sensor data, or background services on Android
• Interest in cycling, running, endurance sports, or connected fitness hardware

Success Indicators

• Works effectively with clear direction and minimal supervision; quality issues are rare and quickly addressed
• Ships Android features that hold up across the device and OS-version landscape, with edge cases handled deliberately
• Debugs effectively across system boundaries — including device-connectivity and cloud-sync issues that span more than the app
• Peers seek their input on Android technical problems; code reviews are thorough and helpful in both directions
• Consistently meets commitments with high quality and clear communication
• Understands how features impact athletes mid-training and mid-race, and reflects that in implementation choices
• Actively grows technical depth and breadth; seeks and applies feedback

Business Analyst Operations & Business Intelligence

We're looking for a Business Analyst to join our Operations & Business Intelligence team. In this role, you will sit at the intersection of Wahoo's operational systems and the data they produce - helping us get more out of what we already have, connecting the different platforms we rely on, and making sure our reporting stays accurate and useful.

This is an ideal opportunity for someone early in their career who is excited to develop across ERP systems, business intelligence, and systems integration - all within a fast-moving global brand.

What You'll Do

Your work will fall across three interconnected areas:

1. Systems Integration & Improvement

• Identify opportunities to improve and optimise Wahoo's existing operational systems, including our ERP ecosystem (NetSuite, Netstock, Zendesk).
• Design and implement integrations between disparate platforms using iPaaS tooling (primarily Celigo), ensuring data flows reliably across systems.
• Map and document current system configurations, integration points, and workflows - then identify where consolidation or automation can reduce friction.
• Partner with operations stakeholders to scope and deliver system enhancement projects that translate business needs into technical solutions.

2. Data & Reporting

• Use SQL to query and manipulate data across our operational systems and data warehouse, supporting both day-to-day requests and longer-term reporting needs.
• Build and maintain Power BI dashboards and data models that give operations leaders clear, reliable visibility into the business.
• Monitor data accuracy across our key reports - spotting issues early and working with the right teams to resolve them.
• Support stakeholders with timely access to the data and insights they need to make decisions, including ad-hoc analysis.
• Use AI tools to help accelerate analysis and improve the quality of outputs.

3. Cross-Functional Support

• Act as a bridge between operational teams and technical functions - translating business needs into practical system or reporting solutions.
• Manage a mix of incoming requests and longer-term projects, balancing day-to-day support with meaningful improvements.
• Contribute to documentation of processes, system configurations, and data definitions so that knowledge is shared and maintained.

What We're Looking For

Must-Haves

• Bachelor's degree (or equivalent) in a related field.
• 2+ years of professional experience in systems / business / process analysis, business intelligence, or a related area.
• Working knowledge of SQL - comfortable querying databases and using data to answer business questions.
• Hands-on experience with Power BI, Tableau, Looker or a comparable visualisation tool
• Hands-on experience with ERP systems - preferably Netsuite
• Strong analytical mindset: you can break down an ambiguous problem, trace it back to its root, and propose a clear solution.
• Clear communicator who can explain technical findings to non-technical stakeholders

Nice-to-Haves

• Experience with an iPaaS tool such as Celigo, Boomi, or Zapier.
• Exposure to a data warehouse environment (Redshift, BigQuery, or similar).
• Familiarity with AI tools in a work or study context - e.g. using Claude or Copilot to assist with analysis or reporting.
• Background or genuine interest in endurance sports or fitness technology.

Who You Are

• Curious and self-directed - you don't wait to be told what to learn next.
• Detail-oriented without losing sight of the bigger picture.
• Comfortable with ambiguity and able to structure your own approach when the path isn't clear.
• A team player who enjoys working across functions and translating between technical and business perspectives.
• Excited by the idea of building systems that help athletes perform better - even if the work happens behind the scenes.

Distribution Operations Analyst - UK/EU (Temporary Cover - Maximum 12 months)

Fixed Term - Temporary Cover - Maximum 12 months.

We are looking for a UK/EU Third-Party Logistics (3PL) Analyst to play a crucial role in Wahoo’s Operations team. This role will focus on optimizing our US distribution network, ensuring efficiency, accuracy, and service excellence in our supply chain.

Working closely with our 3PL warehouse teams, you will drive adherence to service level agreements (SLAs), maintain inventory accuracy, and enhance overall operational effectiveness. Additionally, you will collaborate with Sales and Customer Experience teams to troubleshoot and resolve transportation and fulfillment challenges.

Key Responsibilities

• Provide monthly forecasts and weekly inbound shipment data to 3PL warehouses.
• Monitor and optimize on-time shipping performance and order fulfillment rates at 3PL locations.
• Ensure inventory accuracy, investigating and resolving discrepancies with 3PL partners.
• Oversee quality control, assurance, and order accuracy in collaboration with 3PL teams.
• Track and report weekly shipment volumes (orders/units/revenue) from 3PL warehouses.
• Analyze and manage market delivery freight costs, identifying cost-saving opportunities.
• Lead cost-reduction initiatives within the 3PL warehouse network.
• Conduct weekly 3PL meetings to align on business goals and operational priorities.
• Develop, document, and maintain standardized operating procedures for the team.
• Provide exceptional support to internal stakeholders, including Sales, Sales Operations, and Customer Service/Warranty teams.
• Conduct ad-hoc freight and fulfillment analyses for business insights.
• Ensure accurate data synchronization between Wahoo’s systems and 3PL platforms.
• Validate invoices to ensure accurate billing from 3PL partners.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• 3+ years of experience in logistics, distribution, or supply chain program management.
• Proven ability to build and manage relationships with stakeholders, contractors, and suppliers.
• Strong analytical skills, with expertise in data analysis and reporting tools.
• Excellent organizational and time-management skills.
• Strong problem-solving and decision-making abilities.
• Exceptional written and verbal communication skills.
• Ability to adapt in a fast-paced, dynamic business environment.

If you are passionate about logistics and operations and want to be part of an innovative, high-performance team, we’d love to hear from you!

E-commerce Marketplace Analyst

At Wahoo, we build training tools that athletes rely on every day. Our presence on global marketplaces like Amazon is a critical part of how we reach those athletes. As an Ecommerce Marketplace Analyst, you will be the primary engine behind our marketplace success, balancing the technical precision of logistics with the creative strategy of digital marketing. This is a versatile, high-impact role. You aren’t just looking at spreadsheets; you are managing the entire lifecycle of our products on Amazon and other marketplaces, ensuring they are in stock, highly visible, compliant, and profitable. You will act as the central hub for our marketplace operations, bringing clarity and structure to our global expansion efforts.

What You’ll Do

• Data Analysis: Align stock levels with marketing promos and budgets, providing the Business Manager with insights to drive incremental revenue opportunities.
• Experience Management: Monitor account health and customer feedback to maintain a high star rating across all marketplaces.
• Growth & Expansion: Research new marketplaces to identify growth opportunities, supporting the launch of new regions.
• Inventory & Logistics: Forecast demand to maintain a 95%+ fill rate. Manage purchase orders and optimize shipping processes to reduce freight costs while ensuring Amazon compliance.
• Marketing & Visibility: Drive sales through SEO optimization and Amazon Advertising (AMS). Manage ad spend to maintain a TACoS % and achieve top keyword rankings for priority products. Run successful marketing and sales campaigns throughout the year.
• Operational Excellence: Resolve chargebacks, shortages, and compliance issues (like suppressed listings) to keep the channel running smoothly. Align with operations on weekly ordering cycle and adjust availability and procurability of stock on hand.
• Support the Accounting Function: reconciling e-commerce payments, refunds, and credit memos across platforms, payment processors, and the general ledger to ensure accurate and timely financial reporting.

What We’re Looking For

• 3+ years of experience managing Amazon Vendor or Seller Central accounts.
• The "Whole Brain" Approach: You are comfortable switching between analytical inventory forecasting and creative marketing campaign management.
• Problem Solver: Proven ability to navigate Amazon’s complex ecosystem, from resolving operational penalties to optimizing "Detail Pages."
• Efficiency Minded: Experience maintaining healthy stock turnover (30–60 days) and managing promotional budgets for major events like Prime Day.
• Strong Communicator: Ability to collaborate with hardware, marketing, operations and supply chain teams to ensure a seamless athlete experience.

Tools & Systems (Plusses)

• Amazon Vendor Central, Amazon Advertising & Brand Registry
• NetSuite or equivalent ERP experience, office
• English, any additional languages

Product Manager, Running

About the Role

The Product Manager, Running is both a product and market-facing role, responsible for the running product portfolio spanning hardware, software, and the integrated ecosystem. Working directly with the SVP of Product Management, you will help define the running product strategy and roadmap, own product execution from concept through launch, shape competitive positioning, and represent Wahoo at running events worldwide. This role is ideal for someone who is equally at home in a product spec and on a stage, and who brings genuine passion for the endurance running community.

What You'll Do

• Strategy & Roadmap: Partner directly with the SVP of Product Management to define the running product strategy and roadmap, translating business goals and athlete insights into prioritized, well-scoped features and releases.
• User & Market Research: Conduct qualitative and quantitative research — user interviews, competitive analysis, and market assessments — to surface insights that inform product decisions and build robust business cases.
• Product Lifecycle Execution: Own day-to-day product management across the running portfolio, driving features from discovery through development, launch, and iteration.
• Competitive Positioning: Monitor the competitive landscape continuously; develop and maintain positioning frameworks that help the team respond quickly and confidently when competitor products launch.
• Feature Prioritization: Balance customer-driven needs against competitive feature parity, making clear, data-backed recommendations on what to build and when.
• Cross-Functional Collaboration: Work closely with Engineering, Design, Marketing, Sales, and Operations to align on requirements, timelines, and launch plans.
• Product Spokesperson: Represent Wahoo at running-related events, trade shows, and media engagements — communicating the product vision, demonstrating hardware and software, and building relationships within the endurance running community.
• Post-Launch Performance: Track product metrics and athlete feedback after launch to identify gaps and recommend improvements.

What We're Looking For

• 4–6 years of experience in Product Management, with a track record of shipping consumer hardware, software, or fitness technology products.
• Experience defining competitive positioning and creating market-facing materials such as sales enablement content, product briefs, or launch messaging.
• Proven ability to conduct user research and competitive analysis, and translate findings into clear product requirements and prioritized roadmaps.
• Genuine passion for and working knowledge of the endurance running and fitness industry.
• A confident, compelling communicator — equally effective presenting to internal stakeholders, sales teams, or audiences at live events.
• Comfortable thriving in a fast-moving environment where priorities evolve and ambiguity is part of the process.

Wahooligan Experience Specialist

As a Wahooligan Experience Specialist, you’ll play a key role in delivering an outstanding customer experience to our global community of athletes. Similar to a customer service position, this role focuses on resolving customer inquiries, providing product insights, and ensuring that every interaction reflects Wahoo’s commitment to excellence.

Are you ready to make a difference for Wahooligans worldwide? If so, we’d love to hear from you!

Key Responsibilities

• Provide exceptional support to customers via email, chat, and phone, ensuring quick and complete resolution of inquiries.
• Identify and address customer issues by determining the cause, proposing effective solutions, expediting corrections, and following up to ensure satisfaction.
• Utilize the customer service management system (e.g., Zendesk) to log, track, and manage interactions.
• Communicate with customers throughout the resolution process, providing updates on product status (e.g., received, tested, replaced, canceled).
• Assist with pre-sale inquiries by explaining product features and differences to prospective customers.
• Maintain a database of product issues for analysis and collaborate with developers to resolve technical challenges.
• Manage inventory flow for customer returns, warranties, and replacements, ensuring efficient resolutions.
• Test returned products to collect feedback and identify issues.
• Coordinate shipments of defective products to manufacturers for testing or credit.
• Oversee the in-house inventory of spare and refurbished parts.
• Contribute to team success by achieving measurable outcomes.

What We’re Looking For

• Language Skills: Foreign language proficiency is a bonus - especially German
• Experience: 1–3 years in a customer service role, preferably in a technology-focused company.
• Technical Aptitude: Strong ability to learn and follow technical processes; familiarity with Zendesk, Google Drive, and Microsoft Office is a plus.
• Customer-Centric Approach: Exceptional interpersonal skills with a friendly, patient, and professional demeanor.
• Problem-Solving Skills: Ability to handle complaints tactfully, resolve issues effectively, and prioritize tasks.
• Communication: Excellent written and verbal communication skills with practiced listening abilities.
• Detail-Oriented: Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Resilience: Thick-skinned and capable of managing challenging customer interactions.
• Ownership: Self-motivated with a bias for action and a commitment to delivering results.
• Flexibility: Willingness to work flexible hours, including evenings and weekends.
• Passion for Fitness: Enthusiasm for endurance sports, particularly cycling and running.