Wahoo Fitness Applications are designed to provide fitness services by gathering data about you and tracking your activities. In order to access data collected across all of the Wahoo Fitness applications, users must create a Wahoo Fitness account. At that time, we ask you for some personal information, including your email address and name. You will also be asked to enter information about yourself, including your date of birth, gender, height, and weight which will be used by the Wahoo Fitness applications to provide calorie burn and heart rate zone information. As you use Wahoo Fitness applications to exercise, data (e.g., heart rate, steps, cadence, power, speed, etc.) is collected by your smartphone plus sensors you pair to your phone and passed into storage in our application on your smartphone. Once captured there, that data is transferred to the Wahoo Fitness Cloud for reporting and analysis in our applications. We also log data about the transmission, including the date and time of the exercise, type of exercise, type of smartphone used, version of operating system on that device, versions of firmware on sensors, and version of the application used.
Wahoo Fitness also sends and receives data to the third party applications and services you select in the configuration of our applications. You may activate or deactivate these connections at any time within our applications.
Wahoo Fitness ® applications for Apple iOS use data from Apple’s HealthKit API to calculate calorie burn, heartrate zones, and other fitness-related purposes only if you activate this interface within the application. Wahoo does not sell any of your personal data for any other purposes.
Location features such as mapping, routes, GPS-based speed calculations, and Live Tracking are only available if you activate them. When active, Wahoo Fitness collects data like GPS signals, device sensors, Wi-Fi access points, and cell tower IDs to determine your specific location. We store this information along with your other exercise data to provide you with these locations features. If you are using a mapping feature, we will send your location information to our mapping service provider so they can display your location on a map. You can deactivate these features at any time and Wahoo Fitness will stop collecting this type of information.
If you give us your personal information, we will use this information to register you with our systems, to administer our website services, to process any orders you may place online, and/or to store and manage your workout data. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences but only if you give us your permission. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Wahoo Fitness ® uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
Wahoo Fitness ® would like to communicate with you only if you want to hear from us. If you are registered with us via our website or our apps and would like to delete or update your registration and personal details from our database, please click on the unsubscribe link in any of our emails. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by writing to us or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Wahoo Fitness ®. Please also note that your on-line purchase will be confirmed through e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
Wahoo Fitness, LLC
90 West Wieuca Rd NE #110
Atlanta, GA 30342
Monday - Friday: 10:00 am - 5:00 pm EST
Saturday - Sunday: Closed